Terms and Conditions

Terms and Conditions
The website http://print.co.th is provided by Digital Offset Asia Pacific Co., Ltd. (Trade registration number: 01055-3507-2531) has registered address at 37/1 Soi Aramduang-Uthit. Satupadit Road, Bang Phongphang , Yannawa, Bangkok THAILAND 10120 is a service provider for all products and / or agents. Please read and consider the legal terms and conditions between you and us. Before making a purchase Terms and conditions may be modified from time to time at the discretion of the Digital Offset Asia Pacific Co., Ltd., without prior notice If you have questions about these terms and conditions, please contact us at info@print.co.th.
1. General
Customer account registration
1. Customers before ordering must register and register your e-mail with us. And when you use the registered email Assumes that you allow print to contact you for the purposes set out in these terms and conditions
2. When you check the Accept box In the account creation process You agree to these terms and conditions. Including allowing print and our agents to store, use and disclose (including transfers abroad) of your personal information Including usage by our agents Collection And the disclosure of such personal information to our authorized service providers and / or related third parties in accordance with the terms and conditions.
3 members must be 18 years of age or older
4. If you want to register on behalf of a juristic person Terms and conditions and register with us Is an account for a juristic person and on behalf of a juristic person Referring to "you" means the owner of the account, whether it is an individual or other entity.
5. You are responsible for providing true, accurate and complete information. And will update the information as much as we want If found false or inaccurate information may lead to suspension or cancellation of your account with relevant orders. If a dispute arises from the information you entered incorrectly, print will not be responsible for any costs incurred.
6. You are responsible for all products and services ordered by your account. If you find applications that you do not allow. You have a duty to notify PrinT in writing immediately. If there is any product or service That was ordered by the falsified account that PrinT will investigate The costs incurred by the falsified account may still need to be charged.
7. PrinT will comply with legal requests and court orders to disseminate information to law enforcement agencies Relevant enforcement agencies or as part of legal proceedings
8. To cancel your account, please contact us at info@print.co.th.
2. Ordering and payment process
1. PrinT  reserves the right to reject any order at any time without needing to reason Orders will be confirmed only if you receive a written order confirmation from PrinT.
2. Print products and services may be modified at any time due to continuous product development. PrinT cannot guarantee that the same products and services will be delivered when ordered later.
3. PrinT accept various payment methods including credit cards. Bank transfer Cash on delivery And credit invoices When choosing a payment method, you agree that You have the authority involved in using payment methods and we may provide additional advice or requirements that you must follow and agree before using the payment method you choose.
4. PrinT reserves the right to check your payment method If the transaction is rejected, the relevant order may be canceled.
5. Orders will be processed once payment is made. Including the right to own in that product
6. Bank transfer You must upload proof of payment. (Eg payment receipt or deposit slip)
Prices, products, services and sales promotion
1. The price on the website is in Thai Baht and does not include VAT. You are responsible for taxes, duties or other customs duties that may arise.
2. Price does not include packaging, shipping and shipping insurance. Any changes you request after confirming the order may incur additional charges. (Such as printing proof)
3. If you want to withhold taxes in the country, you must choose a bank transfer as a payment method and be on behalf of the company only.
4. PrinT reserves the right to cancel or reject coupons or promotional prices at any time without giving any reasons
5. In the event of a real mistake, PrinT reserves the right to cancel the order with an incorrect price (for example If there is a technical error or printing causes incorrect price display on the website or elsewhere)
Introduce how to prepare work files and design services.
1. We have options for designing, ordering products as follows:
Design by yourself through the online design program
Choose ready-made designs for editing through the online design program.
Upload files for existing customers
Services designed by a professional team
Upload file
2. In the event that customers design their own products Customers can upload files with orders by The artwork files supplied must be in the format and size of the specified image. As soon as the file is received, the team will check the correctness of the product. Before production If the model is not able to be produced, the team will contact you in order to correct for the quality of the products of the customers.
PrinT reserves the right to cancel that order. If found a mistake caused by you Or there may be additional expenses in the event that you need to help to fix it
Design service
3. You have a duty to prepare copy, Images, designs or other content for use in design services. You agree to provide all of the necessary information used to claim and authorize the use of text, images, designs or any other content. Provided and such use will not conflict with trademarks, copyrights or other rights
4. PrinT reserves the right to refuse to accept orders, design services or cancel design service orders before completion at any time and for any reason Which customers may not avoid the costs caused by customer recommendations
5. PrinT reserves the right to use the design and / or product, your design service as an example for advertising, promotion and for internal purposes
6. PrinT will not be responsible for the due date caused by the delay of the customer and will not return the money to the customer if there is a delay due to the design process from the delay of the customer In approving proposals or communicating with PrinT  employees
7. Delivery time All designs are approximate. PrinT is not responsible for delayed orders which may affect the production and delivery time.
8. When you approve the final design, you agree that PrinT is not responsible for any design errors including spelling and grammatical errors.
Template Design / Final Inspection
9. Approval of work files and precautions such as:
Spelling, spacing, grammatical errors
Damaged fonts Be sure that the font or foreign language text (such as Chinese) is displayed correctly.
Transparency issues
Invalid file upload
Inadequate cutting or color conversion
Low resolution graphics and images;
Options that the user chooses, such as size, quantity and volume
Print design team will do their best to consider these issues. But cannot be responsible for the above problems
3. Tolerance
1. Printing cannot be the same every time. There may be errors due to different techniques and materials. We will stick to the standard from the printer that we use primarily. To ensure that we try to produce products and services that match the design as much as possible
2. Color discrepancy
When ordering with PrinT, you accept certain restrictions regarding color accuracy. Which includes issues such as:
There is no guarantee for viewing colors compared to screens or colors from online. Because the color may change dramatically when changing from the color profile of the RGB calibration screen to the CMYK profile used with the printer. In addition, each screen can display different colors without depending on the exact color profile.
The same color as the work previously printed
Same color when compared with digital color Ah, can deviate up to 5%
The same color in each print (First sheet and final sheet)
3. Deviation in physical dimensions (size / cutting / others)
Dimensions not exceeding 2mm
The error of cutting position does not exceed 1.5 mm.
Orders can be printed with a maximum of 5% changeable size;
The folding position can be deviated no more than 1 mm.
Hot stamp error of not more than 0.5 mm
Spot UV tolerance not more than 0.5 mm
The error of Manu is not more than 0.5 mm.
Tolerance of cutting distance In the event that the client's work file does not meet the specified cut-off criteria
Amount of turbulence
4. PrinT does not guarantee every order will produce the same amount as the order If the production is less than the amount ordered We will compensate by giving away store credit. (Will be used for the next order) or will refund you directly (Proportion adjustment - product price x with missing quantity)
Verification process
5. PrinT offers different proofing methods before issuing your order to the production department in two ways:
Online Proof : Included in the product price The purpose of Online Chat is to check whether all elements are in the correct position or not and cannot be used to verify the color accuracy. Therefore, Online Chat may have significant differences with the job. Real production in terms of color accuracy
Digital Awareness : Charge based on the list The printing is a color and color that is close to the actual production, with no more than 20% deviation. Digital laminating will not be laminated and may not use the type of material / data. Specifications / same paper size as the actual production you ordered
4. Delivery terms
Shipping address
1. You must specify the delivery address. With a contact phone number, even outside business hours Immediately when you submit an order In case of changing the delivery address later Please contact the team. Changing the address or not depends on the production status. We will try our best.
2. Ordered products will be delivered to the specified delivery address as soon as ready.
3. If the specified address is incorrect or not current, print will not be responsible for any costs incurred in the delivery of the product.
Transportation method / installation
4. PrinT reserves the right to decide which shipping method to use along with the appropriate delivery service. PrinT will determine whether the order will be delivered in one or more packages Delivery of goods in installments in some cases that are unlikely to occur at the delivery period is delayed. You agree that this is not a reason to return products in other periods.
Delivery period is not a contract requirement
5.PrinT will try our best to deliver under the agreed delivery time frame. However, PrinT will not be responsible for any loss or expense arising from any delays.
Receiving goods, receiving checks upon delivery First inspection
6. You agree to check the products and services received. If the package is damaged, should take a picture and notify the cargo staff immediately.
7. If checking and you find that the product and service is damaged, you must photo and record the damage in writing. Ready to submit to PrinT  within 3 days of delivery After receiving the product We will not consider any complaints about defects or damaged products after 3 days after delivery.
8. You agree not to refuse delivery due to delivery earlier than scheduled or delayed delivery of the delivery period.
Delivery date calculation
9. PrinT may delay delivery Due to these reasons:
Your payment is delayed. Incomplete documents (Eg bank transfer confirmation)
Uploading new work files again after the deadline
Uploading the wrong file and must be corrected.
Delayed approval or digital disapproval or online awareness
Shipping address or other necessary information is incorrect.
PrinT is not responsible for any costs associated with the above actions.
5. Cancellation and complaint processes
Complaint Procedure
In the event that you are not satisfied with our products and services, please do not hesitate to contact us. By canceling the order with the following conditions and options:
PrinT of reserves the right to be the sole judge If there is no special reason to return Returned products will not be accepted.
You can cancel the order no later than 45 days after the estimated delivery date. If PrinT cannot deliver the product within 30 days
If you have received the product Must return the product in the original packaging in an unused condition Cannot be refunded or reproduced until the goods and services are returned in full
Except in the case of faulty products and services that violate the statutory warranties stipulated under the Consumer Protection Act Consumer Protection Act (No.4), 2019. Refunds will be considered if there is a problem with print within 7 days from the delivery date.
Refunds and repeat production
If the production has not yet started and you cancel the order without special reasons There may be credit for the amount already paid. Deduct any expenses incurred in that product
Reimbursement must be made using only the payment method or the same bank account used for payment. Which must be approved by print management and will be processed within 15 days
We may produce defective products and services. You must return the defective product in full. By starting to count the new production time Repeated production must not change the work file.
Responsibility requirements
To the extent permitted under applicable laws and regulations PrinT liability for any mistakes that comply with applicable laws and regulations or for any claims from you are limited to:
Changing products or providing new products and services (Depending on the case) or any other method And we reserve the right to consider changing or providing what we consider to be equivalent products and services
Repairing defective products
Payment of product replacement costs or refunds that we consider to be equivalent products or services; or
Payment for repair of defective products
PrinT will not be responsible for:
Loss, damage, cost or expense incurred directly (Or indirectly) due to errors or delays in the fulfillment of obligations under this contract which are beyond print control, including but not limited to Strike Energy failures, government restrictions, natural disasters and erosion in electronic and computer information and communication systems
Digital files that you send that are accessed or published by third parties outside of PrinT control
6. Other matters that you should know
warranty
Subject to applicable laws and regulations, PrinT does not warrant or guarantee, except in the scope and conditions explicitly stated in these terms and conditions.
intellectual property
1. You agree that PrinT content, including but not limited to text, software, music, audio, photos, videos and other materials, may be protected by trademarks, copyrights, patents or other intellectual property rights.
2. You agree that you are only permitted to use the content and information as permitted by the relevant owner.
3. Under applicable laws and regulations, PrinT is the owner of trade marks used on the website, including all documents, images and materials on the website. Reproduction without the written consent of PrinT will cause you to be punished according to law.
Compensation
Indemnification The users must accept the terms and conditions of Digital Offset Asia Pacific Co., Ltd. and its affiliates. Company officials, directors, employees and agents are free from any complaints. Including damage Liabilities and professional fees Legal advisors Occurred or related to:
4. Use or use of products and services and / or websites in the wrong way; And / or
5. Violation or violation of these terms and conditions or any relevant laws or regulations, whether or not there is evidence
Data protection
6. The main purpose of collecting, using or disclosing your personal information by PrinT, authorized service providers and / or third parties generally related to:
Provide products and services to you
Manage your account
Payment processing
Answer questions, complaints and suggestions
Send marketing proposals and sales promotions to you. About products and services, including personal content and advertising based on your preferences or demographics
Conduct market research, understand and determine customer location, satisfaction and demographic information in order for us to monitor, develop and improve our products and services.
Facilitate the transaction of business assets
Protect and enforce our rights and obligations under contracts and laws;
Compliance with applicable laws, regulations or guidelines and
Any other objectives related to the above
7. You agree that we may use your contact details to submit promotional and marketing proposals about our products and services. Which may include the use of direct mail, mail, home phone, mobile phone, email, SMS, MMS and other methods
8. If you have any questions about your personal information, want to withdraw consent to use your personal information, get access to or edit your personal information, please contact print data protection staff at info@print.co.th.
9. We may publish a privacy policy or policy related to similar information on the website. We agree to comply with such policies as amended by us from time to time. By accepting these terms, you acknowledge that you have read and agree to such policies on the website.
Rejection due to inappropriate content
10. PrinT  reserves the right to reject any orders for our products and services that we deem appropriate that the content is not appropriate at our discretion Sole Inappropriate content, including but not limited to any content that is illegal, harmful, threatening, obscene, discrimination Insulting or insulting Including anything that is contrary to morality and good manners or can lead to compensation claims Or causing damage to those involved
communication
11. All communication with PrinT will be via email and sent to info@print.co.th.
Website
12. PrinT is not responsible for any costs caused by errors on the website or if the website is unable to provide services for any reason
Modification of terms and conditions
13. We reserve the right to modify all content on the website, including but not limited to these terms and conditions at any time, at its discretion, without prior notice. If you do not agree with any terms and conditions that have been resolved, please stop immediately and do not access or use any information on the website or submit orders for any products and services.
Remedies and disclaimers
14. The rights and remedies specified in these Terms of Service will increase and do not include any rights and remedies prescribed by other relevant laws and regulations. There are no failures or delays caused by PrinT. In exercising any rights, authority or special rights under these terms and conditions, must be carried out by waiving such rights. Authority or privilege And there is no single or partial action by PrinT in any right, authority or privilege to prevent further action of that authority or privilege or the operation of authority or other special rights
Applicable laws and jurisdictions
15. These terms and conditions shall be governed by and construed in accordance with the laws of Thailand. By accessing this website or purchasing any products and services through this website, you agree to submit to the exclusive jurisdiction of the courts of Thailand.